HAVE A QUESTION? PLEASE READ THE FAQ BELOW TO SEE IF YOUR QUESTION HAS ALREADY BEEN ANSERED. IF YOUR QUESTION IS NOT SHOWN HERE, PLEASE SEND US AN EMAIL. IF YOU EMAIL A QUESTION THAT HAS ALREADY BEEN ANSWERED BELOW YOU WILL NOT RECEIVE A REPLY.
* DUE TO THE LARGE AMOUNT OF EMAIL WE RECEIVE WE ARE NOT ABLE TO RESPOND TO EVERY EMAIL SORRY.
Q: HOW DO I GET AN AUTOGRAPH?
A: Dave's autograph is available here on his official website, the only place online to guarantee getting his authentic autograph.
Q: WILL DAVE PERSONALIZE MY ITEM IF REQUESTED?
A: Yes, personalization to first name is available on most items in the store.
Q: WILL DAVE ADD A STAR WARS MOVIE QUOTE?
A: Yes, Star Wars movie quotes are available on most items in the store.
Q: CAN I CHOOSE THE INK COLOR MY ITEM IS SIGNED IN?
A: Yes, you can choose between Silver, Gold, Black, and Blue ink. Red ink is only available on items where the ink will show up.
Q: HOW MUCH IS SHIPPING?
A: Worldwide shipping is FREE!
Q: DO YOU SHIP WORLDWIDE?
A:Yes, we ship to most countries around the world. Due to issues with poor postal services in some counties we are no longer accepting PayPal or Credit Card payments from Mexico, Argentina, Brazil, Chile, or the Philippines.
Q: HOW MUCH IS AN AUTOGRAPH?
A: Autograph prices vary depending on item and start at £40 including free personalization and free shipping.
Q: WHAT METHODS OF PAYMENT DO YOU ACCEPT?
A: Payment is accepted by PayPal account or Visa/Mastercard.
Q: HOW DO I PAY WITH MY DEBIT CARD OR CREDIT CARD IF I DON'T HAVE A PAYPAL ACCOUNT?
A: When you add an item to your cart it will take you to PayPal, but you do not need a PayPal account to pay. There is an option to 'Pay with PayPal account' and and an option to 'Pay with a debit or credit card' which allows you to pay with debit card or credit card without signing up for a PayPal account.
Q: CAN I ORDER USING A DIFFERENT CURRENCY TO U.K. POUNDS?
A: If you do not use the pound, either PayPal or your credit card company will automatically convert it to your local currency on your statement. To find out approximately what that is in other currencies please visit www.xe.com
Q: HOW ARE ITEMS SHIPPED?
A: Depending on size of item we ship in sturdy photo mailers, boxes, or tubes.
Q: HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?
A: Mr. Prowse signs and ships orders as quickly as possible based on his busy schedule. Orders within the U.K. often only take a few days after shipping. Orders outside the U.K. typically take a few weeks to arrive after shipping. If you have not received your order after 4 weeks of order date, please email us.
Q: HOW DO I ASK A QUESTION ABOUT AN EXISTING ORDER?
A: If you have a question about an existing order, please email us with full order details, name, and shipping address.
Q: HOW DO I WRITE FAN MAIL TO DAVE?
A: Please post your fan messages to Dave's Facebook page, Twitter, or Instagram accounts.
Q: HOW DO I REQUEST DONATIONS FOR CHARITY?
A: Please note Mr. Prowse has sufficient charity commitments and is not accepting any more charity requests at this time.
Q: WOULD YOU AUTHENTICATE AN AUTOGRAPH I PURCHASED FROM SOMEONE ON EBAY?
A: We don't offer an authentication service sorry. We also recommend NOT buying Dave's autograph from a third party, especially on Ebay as it is most likely a forgery. The market is littered with fakes, either sold on sites like Ebay, sold at shows or online by so called reputable dealers, and even sold in bricks and mortar stores. Save your money and buy the real thing here on Dave's official website.
Q: HOW DO I SET UP AN INTERVIEW WITH DAVE?
A: Dave is not taking any interview requests sorry.
Q: DOES DAVE HAVE AN OFFICIAL FACEBOOK PAGE?
A: Yes, you can find Dave's official Facebook page here.
Q: DOES DAVE HAVE AN OFFICIAL TWITTER ACCOUNT?
A: Yes, you can find Dave's official Twitter here
Q: DOES DAVE HAVE AN OFFICIAL INSTAGRAM ACCOUNT?
A: Yes, you can find Dave's official Instagram here